Comment: Thank you for the lovely art piece and the extras. Unfortunately I have to rate a 3 because you sent this 9 days after the deadline with no communication prior. I know, based on our PMs after I finally reached out to you over a month after the swap deadline, that you were having a difficult time. If you'd contacted me before the deadline, we could've worked something out, but sending on time is one of the requirements to get a 5 rating. I hope things get better for you.